Visiting the Hospice

There are no restrictions on visiting times except on the express instructions of patients themselves. Children are warmly welcomed but must be supervised at all times.

Following feedback from patients, visiting during meal times is discouraged. This allows patients who require assistance with meals privacy and dignity. However, should a family member or carer wish to assist the patient with the meal instead of a member of staff, they are welcome to do so. Visitors are requested to make their visits after 3pm to respect patients’ needs for rest and quiet times. Under normal circumstances, visitors are requested to leave by 8pm, unless patients are poorly. Should these suggestions be impractical, please discuss the situation with nursing staff who will do their best to accommodate particular needs. As patients become easily fatigued, we would ask that there is a maximum of two visitors at each patient’s bedside at one time. There are a number of areas within the ward for visitors to wait in comfort while visiting patients. To ensure the smooth running of the Hospice and the safe provision of care, visitors are asked to respect the following:

Please do not interrupt nurses during the medicine round. Speak to other available members of staff on the Ward

For reasons of security and safety, all visitors are required to sign in and out at the Main Desk on entering and leaving the building

There is a No Smoking policy within the Hospice and Hospice Grounds

Garden Room Restaurant
Our Garden Room has a very informal, relaxed and homely atmosphere where visitors and patients are welcome to sit and enjoy the delightful food on offer in the beautiful conservatory-styled seating area. Whether you are looking for a light snack, a meal, or just a cup of tea and a chat, our friendly staff are only too pleased to cater for your requirements. Delicious home-made soup and home baking are always available and are very popular with our visitors. The Garden Room Restaurant is open daily until 7pm. Why not pop in and pay us a visit – you won’t be disappointed. If you would like to have your coffee mornings/afternoon teas in the Garden Room, please contact us to ensure all your catering requirements will be met.