Advanced Communication Skills Resources

Advanced Communication Skills Additional Resources

An Independent Report for NHS Education Scotland (NES) – How Healthcare Professionals in Scotland Develop their Communication Skills, Attitudes and Behaviours

Active Listening Skills Self – Assessment

More Care Less Pathway – An Independent Review of the Liverpool Care Pathway

NHS Scotland – Interim Guidance: Caring for people in the last days and hours of life

Office of National Statistics – National Survey of Bereaved People (VOICES), 2014

One chance to get it right Improving people’s experience of care in the last few days and hours of life

Priorities of Care for the Dying Person Duties and Responsibilities of Health and Care Staff – with prompts for practice, 2014

SPIKES – The Six-Step Protocol for Breaking Bad News

Strategic Framework for Action on Palliative and End of Life Care