In order that we may provide the highest standard
of care to all patients and their families and/or
carers, we would like to furnish you with the following
information:
Philosphy of Care
Our approach to providing care is holisitc, taking
into account the uniqueness of the individual and
the spiritual, physical, psychological and social
needs of both patients and their carers. A multi-professional
team approach to providing care is undertaken within
the Hospice. The multi-professional team comprises
of nursing and medical staff, physiotherapists,
pastoral care staff, councellors and complimentary
therapists.
Aim of Care
Following assessment by appropriate members of
the multi-professional team, an individual plan
of care is formulated in conjunction with the patient
and carer. This plan of care is continually monitored
and reviewed. The aim of the care is to improve
quality of life and allow rehabilitation within
the limits imposed by the patients' illness. This
is achieved by providing effective symptom management
and attention to the physical, psychological, social
and spiritual well-being of patients and their
carers.
Arrangements for Admission
Hospice staff liaise with the patients' General
Practitioner or Hospital Staff regarding arrangements
for admission. The General Practitioner or Hospital
Staff are responsible for arranging patients' transfer
to the Hospice. Patients and/or carers may visit
the Hospice prior to admission. However, a prior
appiontment must be made.
Arrangements for Discharge Home
Many of our patients return home from the Hospice
following a short admission. To facilitate a discharge
home, Hospice Staff liaise with the patients' General
Practitioner and, if required Community Nurses
and Social Services, to ensure services are in
place to support the patient and family at home.
Incoming Telephone Calls or Emails
Patients may receive incoming telephone calls.
Relatives/carers should telephone the ward in the
first instance and the call will be transferred.
Communication by email can also be arranged with
the Nurse in Charge.
DIRECT TELEPHONE NUMBER TO ST. JOSEPH'S WARD
T: 0141 435 7011
Read
additional Practical Information for Patients
and relatives on both
St. Jospephs and St. Margaret's Wards here >> |
